Subscribers are prohibited from using the Internet access or other services offered by or through Ozark Fiber to engage in any activity that infringes the copyrighted works of others. In this Policy, “Ozark Fiber” means Ozark Fiber, LLC or the affiliate providing the applicable services.

This Copyright Policy is adopted pursuant to, and is intended to satisfy the requirements of, the Digital Millennium Copyright Act, 17 U.S.C. § 512 (the “DMCA”). The procedures below distinguish material that merely traverses our network from material stored on our systems at a user’s direction; the applicable safe-harbor conditions depend on the activity involved.

Ozark Fiber has adopted and reasonably implements a policy that provides for the termination, in appropriate circumstances, of subscribers and account holders who are repeat copyright infringers.

Ozark Fiber does not promote, encourage, or induce copyright infringement and provides Internet access for substantial lawful uses.

Consistent with Cox Communications, Inc. v. Sony Music Entertainment, 607 U.S. 583 (2026), Ozark Fiber’s provision of general-purpose Internet access, without more, does not constitute contributory copyright infringement, even where Ozark Fiber has knowledge that a subscriber’s account has been associated with alleged infringement. This principle does not eliminate the separate conditions for eligibility for applicable DMCA safe-harbor protections.

Ozark Fiber may, in its discretion and in appropriate circumstances consistent with this Policy and applicable law, take action with respect to accounts associated with alleged copyright infringement, including issuing warnings, suspending service, or terminating accounts.

Ozark Fiber does not monitor its network for infringement and has no obligation to affirmatively seek facts indicating infringing activity.

REPORTING COPYRIGHT INFRINGEMENT – PEER-TO-PEER AND OTHER TRANSIT ACTIVITY

Copyright holders and/or their authorized agents who believe that subscribers of Ozark Fiber are using Ozark Fiber Internet access or other services to infringe the exclusive rights of copyright holders via peer-to-peer communications or other means through which the allegedly infringing materials do not reside on, but rather traverse over, Ozark Fiber’s system or network may notify Ozark Fiber’s appointed Copyright Agent at:

Copyright Agent for Transit Notices
Ozark Fiber Legal Department
3919 Hollow View Ct.
Wildwood, MO 63069
Phone: 314-297-0450
Email: dmca@ozarkfiber.com

To assist our review, notices should be in writing and include the following information to the extent reasonably available:

1. The name, address, telephone number and email address of the complainant;

2. A statement that the complainant has a good faith belief that use of the materials in the manner complained of is not authorized by the copyright owners, their agents, or the law;

3. A statement that the information in the notification is accurate, and under penalty of perjury, that the complainant is authorized to act on behalf of the owners of the exclusive rights that are allegedly infringed;

4. Identification of the copyrighted work or works claimed to have been infringed, along with the date, time and time zone, and observed public IP address for each alleged instance of infringement; include the relevant port number, protocol, file identifier or hash, and other session details if available; and

5. A physical or electronic signature of the complainant or authorized representative, and supporting information explaining the alleged infringement. If repeat infringement is alleged, identify the separate occurrences or prior notices on which that allegation is based.

Designated Agent Requirement

All copyright notices, transit-infringement reports, counter-notifications, and related correspondence under this Policy must be submitted to Ozark Fiber’s designated Copyright Agent. The sole designated email address for these submissions is dmca@ozarkfiber.com. Do not send or copy these submissions to individual officers, employees, technical personnel, or other company email addresses. Written submissions may also be delivered to the designated Copyright Agent at the mailing address listed in this Policy. The statutory requirements for notices concerning user-hosted content are set out separately below.

Misdirected Notices

Email addresses other than dmca@ozarkfiber.com are not designated copyright-notice intake channels. Sending or copying a submission to an officer’s or employee’s individual email account does not, by itself, constitute delivery to the designated Copyright Agent. Ozark Fiber does not undertake, through this Policy, any obligation beyond applicable law to monitor unrelated mailboxes for copyright notices or to locate, forward, acknowledge, or respond to misdirected submissions. Misdirected submissions may be returned to the sender with instructions to resubmit. Senders are responsible for using the designated contact information and must correct misdirected submissions by sending them to the designated Copyright Agent. Repeated submissions to an undesignated address do not make that address an authorized intake channel.

No Waiver; Reservation of Rights

Any courtesy response, referral, or forwarding of a misdirected submission does not designate an alternate intake address or waive these routing requirements for future submissions. Ozark Fiber may consider information received outside these procedures as appropriate. Nothing in these routing provisions changes the legal effect of information actually received, excuses compliance with applicable law or valid legal process, or limits reasonable implementation of Ozark Fiber’s repeat-infringer policy or satisfaction of applicable DMCA safe-harbor conditions.

Ozark Fiber evaluates notices of alleged infringement and may take action consistent with its repeat infringer policy. A notice is an allegation, not conclusive proof of infringement, and does not by itself require automatic suspension or termination of Internet access.

Ozark Fiber retains discretion in determining what constitutes appropriate circumstances for action, including termination, based on the totality of the information available. Relevant considerations may include the reliability and specificity of the information, whether reports are duplicative, the frequency and nature of the alleged activity, and any response from the subscriber.

Ozark Fiber retains discretion to determine whether a notice or series of notices warrants action, exercised consistently with reasonable implementation of its repeat infringer policy under 17 U.S.C. § 512(i).

Ozark Fiber may request clarification or additional information and may discount notices that are materially inaccurate, duplicative, or insufficient to permit meaningful review.

Please note that Ozark Fiber utilizes dynamic IP address assignment, so allegations tied to one IP address at different times may not involve the same subscriber, and service of a notice does not guarantee availability of records to identify the alleged infringer. An account association does not by itself identify the individual user. Nothing in this paragraph limits applicable record-preservation requirements.

REPORTING COPYRIGHT INFRINGEMENT – CONTENT HOSTED BY OZARK FIBER

This section applies only to material stored on a system or network controlled or operated by or for Ozark Fiber at a user’s direction, as addressed by 17 U.S.C. § 512(c), not material merely transmitted through the Internet access service. Copyright holders and/or their authorized agents who believe that material residing on an Ozark Fiber system or network at the direction of a user of Ozark Fiber’s online services infringes the exclusive rights of the copyright holder may notify Ozark Fiber’s appointed Copyright Agent for claims of copyright infringement at:

Copyright Agent for Takedown Notices
Ozark Fiber Legal Department
3919 Hollow View Ct.
Wildwood, MO 63069
Phone: 314-297-0450
Email: dmca@ozarkfiber.com

Any such notification must be in writing and include:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;

2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

3. Identification of the material that is claimed to be infringing or the subject of the infringing activity and information reasonably sufficient to permit Ozark Fiber to locate the material;

4. Information reasonably sufficient to permit Ozark Fiber to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address;

5. A statement that the complaining party has a good faith belief that use of the material is not authorized by the copyright owner, its agent, or the law; and

6. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

Ozark Fiber may use automated and other means to review notices. If a notice submitted to the designated Copyright Agent substantially identifies the copyrighted work, the material and its location, and the complainant’s contact information, but is otherwise deficient, Ozark Fiber will promptly attempt to contact the complainant or take other reasonable steps to assist in receiving a substantially compliant notice, as contemplated by 17 U.S.C. § 512(c)(3)(B)(ii). Other deficient notices may be rejected consistent with applicable law.

For user-hosted material covered by 17 U.S.C. § 512(c), Ozark Fiber will act expeditiously to remove or disable access to the material upon receipt of a substantially compliant notice, or upon obtaining the knowledge or awareness described in that subsection, to preserve applicable safe-harbor protections. Ozark Fiber may also take other appropriate action consistent with this Policy and applicable law.

COUNTER-NOTIFICATION PROCEDURE

This counter-notification procedure applies to removal or disabling of user-hosted material in response to a notice under 17 U.S.C. § 512(c); it does not create a right to automatic restoration of Internet access following a transit-infringement warning, suspension, or termination. If Ozark Fiber removes or disables access to material in response to a notice of claimed infringement, Ozark Fiber will take reasonable steps to promptly notify the subscriber who posted the material that it has been removed or disabled.

If the subscriber believes the material was removed or disabled as a result of mistake or misidentification, the subscriber may submit a written counter-notification to Ozark Fiber’s designated Copyright Agent (using the contact information above) that includes the following information. A qualifying counter-notification, including the subscriber’s contact information, will be forwarded to the person who submitted the original notification:

1. The subscriber’s physical or electronic signature;

2. Identification of the material that was removed or disabled and the location at which it appeared before it was removed or disabled;

3. A statement, under penalty of perjury, that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and

4. The subscriber’s name, address, and telephone number, a statement that the subscriber consents to the jurisdiction of the Federal District Court for the judicial district in which the address is located (or, if outside the United States, for any judicial district in which Ozark Fiber may be found), and a statement that the subscriber will accept service of process from the person who provided the original notification or an agent of that person.

Upon receipt of a counter-notification that substantially complies with 17 U.S.C. § 512(g)(3), Ozark Fiber will promptly provide a copy to the person who submitted the original notification and inform that person that Ozark Fiber will replace the removed material or cease disabling access to it in 10 business days. Ozark Fiber will replace the material and cease disabling access to it not less than 10, nor more than 14, business days after receiving the counter-notification, unless its designated Copyright Agent first receives notice that the original complaining party has filed an action seeking a court order to restrain the subscriber from engaging in infringing activity relating to the material. Ozark Fiber may reject counter-notifications that do not substantially comply with those statutory requirements. A knowing material misrepresentation in a notification or counter-notification may result in liability under 17 U.S.C. § 512(f).

ADDITIONAL CLARIFICATIONS

Reasonable Implementation

Ozark Fiber reasonably implements its repeat infringer policy based on the information available to it, recognizing the technical and practical limitations inherent in identifying individual users associated with IP addresses. No fixed number of notices or prior court judgment is a prerequisite to action under this Policy. Ozark Fiber may terminate repeat infringers in appropriate circumstances without following a prescribed sequence of warnings or suspensions.

Standard Technical Measures

Consistent with 17 U.S.C. § 512(i), Ozark Fiber accommodates, and does not interfere with, standard technical measures within the meaning of § 512(i)(2). These are measures used to identify or protect copyrighted works that have been developed pursuant to a broad consensus of copyright owners and service providers in an open, fair, voluntary, multi-industry standards process, are available to any person on reasonable and nondiscriminatory terms, and do not impose substantial costs on service providers or substantial burdens on their systems or networks.

No Monitoring Obligation

Ozark Fiber does not monitor its network for infringement and has no obligation to affirmatively seek facts indicating infringing activity. This statement is subject to the provisions concerning standard technical measures above and does not limit compliance with valid legal process.

Discretionary Enforcement

Actions taken by Ozark Fiber in response to alleged infringement are based on business, operational, and legal considerations and may vary depending on the circumstances. That discretion is exercised consistently with reasonable implementation of the repeat infringer policy and applicable law.

No Waiver of Legal Defenses

Nothing in this Policy is intended to expand or limit any legal defenses available to Ozark Fiber under applicable law. Failure to qualify for a DMCA safe harbor does not, by itself, establish infringement or eliminate other defenses. This Policy does not create an independent contractual right for a third party to require enforcement action, and does not limit rights or obligations under applicable law.

Relationship to Other Policies

This Policy is Ozark Fiber’s designated copyright policy for purposes of the DMCA. If the Terms and Conditions of Service or Acceptable Use Policy conflict with this Policy concerning copyright notices, user-hosted-content takedown and counter-notification procedures, or repeat-infringer enforcement, this Policy controls as to those matters. Other provisions of those agreements remain applicable.

EFFECTIVE DATE

This Policy is effective as of 9/21/2026. Ozark Fiber may update this Policy from time to time, subject to applicable law and any notice requirements in the applicable service agreement.